In 2010, Avaya completed the purchase of Nortel including the Norstar, Meridian, and BCM line of phone systems. There has been a planned end of sale of the venerable line of PBX's such as the BCM, Call Pilot, Compact ICS, and Modular ICS. Avaya has implemented a migration strategy to allow owners of Nortel Norstar Systems to leverage the cost of their desk phones for use with the Avaya IP Office PBX System, of which IP Office Techs has been selling and installing for 15 years now.
This has come to pass and as of June 2011 the previously mentioned product lines (with the exception of certain phone models) are not being sold as new. Please be aware that IP Office Techs will continue to service and program these PBX units and will replace them on request if parts are in stock. We anticiapate the parts will be available for many years to come on a refurbished basis. It will become incresingly difficult, however, to obtain licenses to increase feature counts, such as for example, the number of mailboxes available in a system.
If you would like more information about Nortel phones and systems, please visit our Nortel-Service.com website.